Crazy Gecko Limited ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect when you use our website (crazygecko.co.uk), how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Crazy Gecko Limited is a marketing agency based in Fleet, Hampshire, United Kingdom. We are the data controller responsible for your personal data. You can contact us at hello@crazygecko.co.uk.

What data we collect

Contact details you give us through forms or email (name, email address, phone number, company, message).
Technical data such as IP address, browser type, device information and pages visited, collected via analytics cookies if you consent.
Cookies and similar technologies — see the "Cookies" section below.

How we use your data

To respond to enquiries and provide the services you request.
To send transactional emails (e.g. confirmation of your contact submission).
To improve our website and understand how visitors use it.
To comply with our legal obligations.

Legal basis for processing

We rely on the following lawful bases under UK GDPR:

Legitimate interests — responding to your enquiry and running our business.
Consent — for non-essential cookies and analytics. You can withdraw consent at any time.
Legal obligation — where we must keep records for accounting or tax purposes.

Cookies

We use essential cookies to make the site work and analytics cookies (Google Analytics 4) to understand how it is used. Analytics cookies are only set after you accept them via the cookie banner. You can change your choice at any time by clearing your browser storage for this site.

Sharing your data

We do not sell your personal data. We share it only with trusted processors that help us run our business, including:

Email and hosting providers
Google Analytics (Google Ireland Limited)
Professional advisors and authorities where required by law

International transfers

Some of our providers (e.g. Google) may transfer data outside the UK. Where this happens, we rely on UK adequacy decisions or Standard Contractual Clauses to ensure your data is protected.

How long we keep your data

We keep enquiry data for up to 24 months after our last contact, unless a longer period is required by law (e.g. 6 years for accounting records).

Your rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise any of these rights, email hello@crazygecko.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent change.

Contact

Questions about this policy or your data? Email hello@crazygecko.co.uk.

Privacy Policy